Heidi Alternative for Allied Health: When Kitt Makes More Sense Than a General AI Scribe
By The Kitt Team
If you’re searching for a Heidi alternative, the note-writing problem is probably already solved in your mind. The real question is whether there’s a tool that handles more of the clinical day, not just the note.
Heidi writes the note. That’s its design brief, and it executes it well. But a physiotherapist or exercise physiologist doesn’t finish work when the note is done. The treatment plan still needs building. The exercise prescription needs to be written and sent to the client. The GP letter needs drafting. And somewhere between now and the client’s next session, you’re hoping they actually followed through with the home program.
A scribe-only tool has nothing to say about any of that.
What Gets Left Undone After the Note
The documentation burden in allied health runs deeper than the progress note. A typical physio or EP session produces:
- A SOAP note for the file
- A personalised treatment plan mapped to the client’s condition and goals
- An exercise prescription with cues, parameters, and progressions
- A referral letter or specialist report (for many sessions)
- Structured content for Medicare, NDIS, or DVA reporting where applicable
A scribe generates the first item. Everything below it lands back on you to build manually, usually at the end of a full clinic day. That’s where the hours go.
The note is not the bottleneck; the rest of it is.
This isn’t a knock on Heidi. A scribe that does one thing well is useful. The question is whether that’s the right scope for your practice.
The Kitt Loop: Session to Follow-Through
Kitt is an AI clinical assistant built for allied health, with physiotherapy and exercise physiology as the primary use cases. It wasn’t designed as a note-writer first. It was designed around the full session workflow.
Here’s how it runs in practice:
Session and documentation: Kitt’s AI scribe produces a structured SOAP note, ready to review in under 60 seconds. That’s the baseline expectation for any modern scribe product, and Kitt meets it.
Treatment planning: From the same session, Kitt generates a personalised treatment plan tied to the client’s condition and goals. One click, not a separate manual process.
Exercise prescription: Kitt builds the exercise program with exact cues, parameters, and progressions. That program is delivered directly to the client through Kitt Companion.
Letters and reports: GP referral letters, specialist reports, and discharge summaries are drafted in seconds. NDIS and DVA report content follows the same model: Kitt drafts it, the clinician reviews and submits. Kitt doesn’t lodge, bill, or claim anything on the practice’s behalf.
Kitt Companion (client-facing, included with every subscription): The client receives their treatment plan and exercise program through the Companion app. Smart check-ins track pain and exercise completion between sessions. That adherence data returns to the clinician as context before the next appointment.
The loop closes. The client doesn’t fall through the gap between sessions, and the clinician doesn’t spend the first five minutes of the following appointment reconstructing what happened.
This is the capability a general AI scribe cannot offer, not because scribe products are poorly built, but because closing the clinical loop was never their design brief.
Practice Management Integration
Kitt integrates bidirectionally with Nookal and Cliniko. Notes and treatment plans sync without manual transfer. For practices already on either platform, Kitt fits into the existing workflow rather than sitting alongside it as a parallel system.
Kitt also runs standalone for practices not on either PMS. It doesn’t replace your practice management system. It works with it, or without it.
The Pricing Comparison
Heidi’s tiers (AUD per clinician per month):
| Tier | Price |
|---|---|
| Free | $0 |
| Evidence Plus | $30 |
| Clinician | $85 |
| Practice | $130 |
Kitt is $69 per clinician per month. No lock-in contracts. 30-day free trial, no credit card required.
The comparable Heidi tier for a practitioner in active clinical use is Clinician at $85. Kitt sits below that at $69, and the scope of what’s included is materially wider: treatment plans, exercise prescription, Kitt Companion, letters and reports, and Nookal/Cliniko integration. That’s the honest comparison: less per month, more included.
Questions Practices Usually Ask
Does Kitt replace my practice management system?
No. Kitt integrates with Nookal and Cliniko, syncing notes and treatment plans bidirectionally. It’s a clinical assistant; practice management sits separately.
Can Kitt handle NDIS and DVA documentation?
Kitt drafts NDIS and DVA report content. The clinician reviews and submits. Kitt doesn’t lodge, claim, or bill on behalf of the practice.
Is client data stored in Australia?
Yes. Kitt is Australian-hosted, complies with the Australian Privacy Principles, and doesn’t sell data or train models on clinical notes.
What if my clinic doesn’t use Nookal or Cliniko?
Kitt works standalone. The integration is there if you need it; it’s not a requirement.
The Decision
If scribing is the only problem, Heidi handles that well.
If you’re a physiotherapist or exercise physiologist who wants the note, the treatment plan, the exercise prescription, the letters, and a closed loop with the client between sessions, for less than Heidi’s comparable paid tier, Kitt is the more complete tool for that workflow.
The 30-day free trial requires no credit card. It’s a low-friction way to see whether the fuller loop changes your day.