Heidi Health Pricing: What Allied Health Clinics Need to Know
By The Kitt Team
Heidi Health Pricing: What Allied Health Clinics Need to Know
Heidi Health pricing runs across five tiers: Free, Evidence Plus, Clinician, Practice, and Enterprise. For most allied health clinicians evaluating the product, two things matter most. First, the Free plan is an evaluation tier capped at 10 advanced actions per month, which makes it unsuitable as a working clinical tool. Second, automatic push of notes into your practice management system (PMS) is only available at the Practice tier (A$130 per user per month), not at the Clinician tier (A$85) that most solo practitioners would reach first. As published on Heidi’s pricing page, July 2026, the gap between a working scribe tier and a fully integrated one is A$45 per clinician per month. For a multi-clinician practice, that figure multiplies. This article lays out every tier plainly, names the cost that is easy to miss, and compares Heidi health pricing against an alternative built specifically for allied health workflows.
Always check heidihealth.com/en-au/pricing for current figures before committing to a plan.
Heidi’s Pricing Tiers
The Free Plan and Its Real Limit
The Free plan costs A$0 and includes unlimited basic transcription and standard note templates. That sounds workable. But the advanced features that make an AI scribe genuinely useful, including custom templates, Ask Heidi, form filling, patient and session linking, and in-session agentic tasks, are each counted against a ceiling of 10 advanced actions per month.
Ten actions per month is enough to evaluate the product across a week or two. It is not enough to support a practising clinician seeing patients daily. The Free plan is an evaluation tier, and it should be understood as one before a clinic builds any workflow around it.
The Paid Tiers
As published on Heidi’s pricing page, July 2026 (check current pricing for your plan):
- Evidence Plus: A$30 per user per month. The advanced-action ceiling of 10 per month remains in place. This tier does not function as a working clinical plan.
- Clinician: A$85 per user per month (annual billing; higher if billed monthly). Advanced actions are unlimited. This is the working scribe tier for a practising clinician. PMS sync is not included.
- Practice: A$130 per user per month. Unlocks automatic write-back and sync into Cliniko and Nookal.
- Enterprise: custom quote. Contact Heidi for multi-site or enterprise arrangements.
The structure is clear. Clinics need to pay attention to the cost implication.
The Cost That Is Easy to Miss: Getting Notes Into Your System
The single most consequential detail in Heidi health pricing is this: automatic sync into your PMS is gated to the Practice tier.
A clinician on the A$85 Clinician plan can generate notes inside Heidi. Those notes do not automatically push into Cliniko or Nookal. That step stays manual. For a clinician who chose an AI scribe specifically to reduce administrative load, the manual-copy workflow is a material limitation, not a minor inconvenience.
Moving to Practice resolves it. But that move costs an additional A$45 per user per month. For a practice with four clinicians, that amounts to A$180 per month in additional spend, simply to get notes into the system the practice already uses.
This is not a criticism of the product. It is the structure of the pricing, and it deserves to be named plainly before a clinic commits. For a broader look at how AI scribes fit allied health workflows, see our AI scribes for allied health guide.
What You Are Actually Paying For at Each Tier
| Heidi (Clinician tier) | Kitt | |
|---|---|---|
| Price per clinician / month | A$85 (working tier; Practice tier A$130 to unlock sync) | A$69, flat and all-in |
| PMS sync into Cliniko / Nookal | Gated to the A$130 Practice tier | Included, not gated |
| Client-facing app | None | Kitt Companion, included |
| Beyond the note | Ambient scribe (notes, Evidence) | AI scribe for clinical notes, plus treatment plans, exercise prescriptions, GP and referral letters, and client contextual memory, plus Kitt Companion (client app, included): home exercises with visuals, automated check-ins on pain and adherence, a live adherence dashboard flagging at-risk clients, and closed-loop progress feeding back to the clinician |
| Free option | Free plan capped at 10 advanced actions per month | Free-forever plan, capped at 15,000 tokens per month, no credit card |
The Better-Value Option for Allied Health
Kitt is not an ambient scribe with add-ons. It is a clinical workflow platform: an AI scribe for clinical notes, plus treatment plans, exercise prescriptions, GP and referral letters, and client contextual memory that surfaces relevant history before each session, all included in a single subscription.
At A$69 per clinician per month (Professional plan, no lock-in, 30-day free trial with no credit card required), Kitt costs less than Heidi’s Clinician tier and well under Heidi’s Practice tier. Cliniko and Nookal sync is included at A$69, not gated to a higher tier.
Kitt Companion, a client-facing app included with every subscription, gives clients their home exercises with visuals, runs automated check-ins on pain and adherence, and feeds a live adherence dashboard back to the clinician, closing the loop between clinic and client. Clinicians report notes ready to review in under 60 seconds, and the platform is associated with approximately 7 hours of administrative time saved per clinician per week.
For a solo physiotherapist or a small allied health practice, the comparison resolves simply: A$69 per month for notes, treatment plans, letters, and PMS sync, versus A$85 for notes with a manual PMS workflow, or A$130 for notes with automatic sync. The A$69 figure includes what Heidi reserves for its A$130 tier.
See how Kitt compares to Heidi in full detail, or read about switching from Heidi to Kitt if you are mid-evaluation.
Frequently Asked Questions
Does Heidi’s Free plan work for a practising clinician? No. The Free plan caps advanced actions at 10 per month. That ceiling suits evaluation, not daily clinical use.
Which Heidi tier includes PMS sync? The Practice tier at A$130 per user per month, as published on Heidi’s pricing page, July 2026. The Clinician tier at A$85 does not include automatic sync.
Is Kitt’s PMS sync gated to a higher tier? No. Cliniko and Nookal sync is included in Kitt’s A$69 Professional plan. No upgrade is required.
Does Kitt offer a free trial? Yes. Kitt offers a 30-day free trial with no credit card required and no lock-in contract.
What does Heidi AI scribe pricing mean for a multi-clinician practice? Each tier is priced per user. A four-clinician practice on Heidi’s Practice tier would pay A$520 per month (as published, July 2026). The same practice on Kitt’s Professional plan would pay A$276 per month.
Key Takeaways
- Heidi health pricing spans five tiers: Free (A$0), Evidence Plus (A$30), Clinician (A$85), Practice (A$130), and Enterprise (custom). All figures as published on Heidi’s pricing page, July 2026. Check current pricing before subscribing.
- The Free plan and Evidence Plus both cap advanced actions at 10 per month. Neither functions as a working clinical plan.
- Automatic PMS sync is gated to the Practice tier at A$130 per user per month. The Clinician tier at A$85 does not include it.
- Kitt’s Professional plan is A$69 per clinician per month, all-in: Cliniko and Nookal sync, Kitt Companion, treatment plans, exercise prescriptions, and GP and referral letters.
- For allied health practices comparing cost and scope, the relevant figure is A$69 (Kitt, all-in) against A$85 to A$130 (Heidi, depending on whether PMS sync is required).