Kitt vs Heidi: A Comparison for Australian Allied Health Professionals
By The Kitt Team
How Kitt and Heidi Compare for Allied Health
Allied health practitioners in Australia now have a meaningful choice in AI clinical documentation tools. Heidi and Kitt are both Australian-built, and both are worth taking seriously. Understanding where each fits requires looking past the broad claims and at the specific outputs each tool produces.
Heidi operates as an ambient heidi ai scribe: it records a consultation, then generates a structured clinical note in real time. That is its core strength, and it delivers it across a wide range of clinical disciplines. Kitt also includes an AI scribe, but builds beyond it into a purpose-built suite for allied health: treatment plans, exercise prescriptions, GP and referral letters, NDIS and DVA reports, and a client-facing app included in every subscription. If you are an Australian allied health practitioner deciding between the two, the comparison is about which one was designed around your specific workflow.
This article uses only verified, publicly available information from each company.
What Heidi Does Well
Heidi is an Australian company with roots going back to 2019 in Melbourne, where it began as an earlier product called Oscer. Its core capability, the Heidi health scribe, listens to a consultation and generates a structured clinical note from that recording in real time. That is a well-executed product, and it has been refined over several years of clinical use.
The breadth of Heidi’s clinical coverage is genuine. Its allied health page names physiotherapists, occupational therapists, dietitians, social workers, podiatrists, and audiologists, and those disciplines sit alongside many others the platform serves. That breadth is useful for multi-disciplinary organisations where clinicians span several specialties under one roof.
Note templates are flexible. Heidi supports initial assessments, progress notes, rehabilitation plans, and custom templates. Clinicians can also browse the Template Community to find and adapt note structures shared by other practitioners. For a clinician who works across unusual or hybrid presentations, that flexibility has practical value.
The system records key details across 115+ languages. For practices in high-diversity urban areas of Australia, that is a material capability.
Practice management integration covers Cliniko, Nookal, Best Practice, MediRecords, and Zedmed. The Evidence feature returns research with citations directly within the workflow. Heidi Remote, a 21-gram wearable microphone that records offline, is available for clinicians who work in settings where a phone or tablet is not practical.
Pricing is tiered. A “free forever” plan includes transcription, notes with standard templates, Evidence queries with citations, and a limited number of advanced monthly actions. Paid plans offer a 14-day free trial. Heidi does not publish pricing publicly, so if you need to compare costs directly you will need to contact the company.
What Kitt Does, and Where It Focuses
Kitt is an AI clinical assistant built specifically for Australian allied health. That specificity shapes what the platform produces and who it was built for. Kitt does not handle billing, invoicing, claims, or scheduling. It is not a practice management system. What it handles is clinical documentation and client engagement, with allied health workflows as the design target throughout.
The AI scribe produces notes ready to review in under 60 seconds. A clinician reviews, edits, and approves before anything enters the clinical record. That approval step keeps the clinician in control of what is documented, which matters for compliance and for clinical accuracy.
Beyond the scribe, Kitt generates GP and referral letters, SOAP-style clinical notes, treatment plans, exercise prescriptions, and NDIS and DVA reports, all within a single platform. The disciplines it supports include physiotherapy, exercise physiology, podiatry, nutrition, and chiropractic. Client contextual memory surfaces relevant history before each session, so the clinician arrives prepared rather than reconstructing context from previous notes.
Kitt Companion is a client-facing app included with every subscription. Clients access their plan and exercises, log progress, receive reminders, and stay connected between sessions. That engagement feeds back to the clinician, creating a closed loop rather than a one-way documentation flow. For allied health practices where client adherence between sessions is a clinical variable, that loop has direct value.
Pricing is published: $69 per clinician per month. The 30-day free trial requires no credit card. There are no lock-in contracts.
Kitt vs Heidi: A Verified Comparison
The table below uses only verified, publicly available information. Where a feature is not advertised by a company, it is listed as “Not advertised” rather than “No.”
| Dimension | Heidi | Kitt |
|---|---|---|
| Built for | broad clinical use across many disciplines | purpose-built for Australian allied health |
| Origin | Australian, founded 2019 in Melbourne (started as Oscer) | Australian, built for allied health |
| Core scribe | mature, widely used ambient scribe | AI scribe, notes ready to review in under 60 seconds (clinician approves) |
| Note templates | initial assessments, progress notes, rehabilitation plans, custom templates (Template Community) | allied health note templates, plus treatment plans and exercise prescriptions |
| Beyond the scribe | Evidence (research with citations), Heidi Remote (wearable mic) | treatment plans, exercise prescriptions, GP and referral letters, NDIS and DVA reports |
| Client-facing app | Not advertised | Kitt Companion (included with every subscription) |
| Practice management sync | Cliniko, Nookal, Best Practice, MediRecords, Zedmed | Nookal, Cliniko |
| Languages | 115+ languages | Not stated |
| Free tier / trial | Free plan plus 14-day trial on paid plans | 30-day free trial, no credit card |
| Practice management system | No (a clinical scribe, not a PMS) | No (not a PMS; does not do billing) |
Where Heidi Is the Better Fit
A large multi-disciplinary health organisation with clinicians across medicine, allied health, nursing, and other specialties will find Heidi’s breadth more appropriate. The platform was built to serve many clinical disciplines, and that generality is an advantage when a single clinic needs a consistent documentation tool across GP, social work, physiotherapy, and beyond.
The 115+ language capability is a concrete difference. If the practice regularly treats patients who consult in languages other than English, Heidi’s documented multilingual support is a material feature, and one Kitt does not currently list.
For individual practitioners or small practices that want to test an AI scribe for allied health with no upfront financial commitment, Heidi’s free plan is a reasonable starting point. Testing the workflow at zero cost before upgrading is a sensible approach, and Heidi enables it.
Where Kitt Fits Allied Health Better
Allied health clinicians who need outputs beyond a structured note will find Kitt’s scope more complete. A physiotherapist managing a complex NDIS caseload needs more than documentation: referral letters, treatment plans, exercise prescriptions, and funded-scheme reports. Kitt generates all of these within one platform. Heidi does not advertise NDIS or DVA report generation on its allied health page, so a clinician who needs those outputs should check with Heidi directly before assuming either platform covers them.
The Kitt Companion app creates a distinct difference at the client engagement level. When a client can access their plan, log adherence, and receive reminders between sessions, the practice accumulates a richer record of clinical activity outside the clinic. That matters for NDIS progress reporting, for re-assessment, and for demonstrating functional outcomes over time.
Client contextual memory is a practical advantage for caseload-heavy clinicians. Relevant history surfaces automatically before each session, rather than requiring a manual chart review before the client walks in.
At $69 per clinician per month with no lock-in and published pricing, Kitt’s costs are also predictable. For practices that prefer to plan budgets without direct inquiries, a transparent rate simplifies the decision.
Choosing a Heidi Alternative for Allied Health
If you have been using or evaluating Heidi and you are weighing whether a more focused allied health tool would serve the clinic better, the framework above gives you the key dimensions. This is not a question of one product being superior to the other. It is a question of scope and fit.
Kitt was designed as a purpose-built heidi alternative for practitioners who need the full allied health documentation suite: clinical notes, treatment plans, exercise prescriptions, referral letters, NDIS and DVA reports, and a client app included by default. If those outputs represent your day-to-day clinical workload, Kitt’s focus is a practical advantage.
Both platforms offer trial periods. The clinic can run both tools against real sessions before committing. But it’s worth being specific about the outputs you actually need before you start testing, so the evaluation is grounded in your workflow rather than general impressions.
Frequently Asked Questions
Is Heidi built for allied health? Heidi serves allied health as part of a broader clinical user base. Its allied health page names physiotherapists, occupational therapists, dietitians, social workers, podiatrists, and audiologists. The platform serves many clinical disciplines; it was not built exclusively for allied health.
Does Kitt replace a practice management system? No. Kitt does not handle billing, invoicing, scheduling, or claims. It integrates with Nookal and Cliniko, and approved notes and plans push to those systems. The practice management system remains in place; Kitt handles clinical documentation and client engagement.
Can Heidi generate NDIS or DVA reports? Heidi does not advertise NDIS or DVA report generation on its allied health page. A clinician who needs those outputs should check with Heidi directly.
What does Kitt Companion do? Kitt Companion is a client-facing app included with every Kitt subscription. Clients access their plan and exercises, log progress, receive reminders, and stay connected between sessions. That activity feeds back to the clinician.
What languages does Heidi support? Heidi records key details across 115+ languages.
What is Kitt’s pricing? $69 per clinician per month, with a 30-day free trial and no credit card required. There are no lock-in contracts.
Key Takeaways
- Heidi is a mature ambient heidi ai scribe serving a wide range of clinical disciplines, with 115+ language support and a free entry tier.
- Kitt is purpose-built for Australian allied health, extending beyond the scribe into Kitt for physiotherapy and other disciplines, with treatment plans, exercise prescriptions, NDIS and DVA reports, and the Kitt Companion client app included with every subscription.
- Both integrate with Cliniko and Nookal. Heidi also integrates with Best Practice, MediRecords, and Zedmed.
- The comparison is about scope and fit. A multi-disciplinary clinic with broad clinical needs may find Heidi more appropriate. An allied health practice that needs the full documentation suite, including client engagement, will find Kitt’s focus an advantage.
- Both platforms offer trial periods. Test with real sessions, against your own clinical outputs, before committing.