Switching from PatientNotes? What to Consider Before Moving Your Clinical Notes
By The Kitt Team
Switching is low-risk: you keep the note, nothing has to migrate, and your existing records stay exactly where they are. Clinicians move to kitt because it carries the whole appointment forward, not just the note. The connected loop between you and your client, from session note through to the plan, exercise prescription, and two-way record between visits, makes the difference.
The one question that decides it
Is the note your only bottleneck?
PatientNotes handles the note cleanly. It does what it says: AI-assisted documentation for Australian allied health, fast and focused. If drafting the note is the one step costing you time, PatientNotes may already be enough.
Documentation is one step of five. Research shows physicians spend about two hours on electronic records and desk work for every hour of direct patient care (Sinsky et al., Annals of Internal Medicine, 2016). That evidence comes from physician data, not allied health, but the pattern is familiar. If the treatment plan, exercise prescription, letters, and client follow-through between visits are also eating your week, fixing the note alone leaves four steps untouched.
An AI scribe handles documentation only. An AI clinical assistant handles the note, plan, exercise prescription, letters, and the two-way engagement loop with the client between visits.
What you keep when you switch
kitt drafts the SOAP note in under 60 seconds. You review it, you approve it, and your clinical judgement is the last word. The note goes nowhere you do not want it to go.
Nothing migrates. Your existing records stay in PatientNotes (or wherever they live). There is no data transfer to arrange, no import process to trust, no gap in your record-keeping obligations. You start kitt for new sessions and your history stays put.
You can trial kitt in parallel with your current tool. The 1-month free trial requires no credit card and carries no lock-in. Run both, compare the output, and decide with real sessions behind you.
What you gain: the whole appointment, not just the note
kitt generates the note. It also generates the treatment plan, exercise prescription, and any letters or documents from the same session: GP letters, imaging requests, specialist reports, discharge summaries. Client Contextual Memory surfaces prior findings, progression, and goals before each session begins, so you are not re-reading notes to find where you left off.
The two-way record changes the week between appointments. The plan and exercise prescription go out through the kitt Companion app, delivered directly to your client. Smart check-ins ask about pain, exercise completion, and how they are feeling. That information comes back to an adherence dashboard you can review before the next session, with at-risk clients flagged early.
The between-visit gap matters. Research shows 40 to 80 percent of medical information is forgotten almost immediately, and nearly half of what is remembered is remembered incorrectly (Kessels, Journal of the Royal Society of Medicine, 2003). Sending the plan through the Companion app means your client has it in their hands, not just in their memory.
Non-adherence to home exercise programs can reach 70 percent (Essery et al., 2017; restated in Ley and Putz umbrella review, 2024). That figure reflects what happens when clinicians hand over instructions and hope for the best. The Hinman MappKO trial found that app-supported engagement produced 36 percent adherence at 26 weeks, compared to 16 percent in the control group. Third-party evidence, not a kitt result, but it points to why the loop between session and home matters.
Two-way record means exactly that: information goes out to the client and comes back to you. Closed-loop care, built into the appointment rather than chased by phone or message.
Integrations and your data
kitt connects to Cliniko and Nookal through an optional two-way sync. Appointments pull in, completed notes push back to your practice management system. If you prefer to run kitt standalone, it works that way too.
kitt is Australian-hosted, APP-compliant, and supports clinicians’ AHPRA record-keeping obligations. It is not a practice management system. Billing and scheduling stay where they are.
PatientNotes and kitt, side by side
For a full feature-by-feature comparison, see how kitt compares with PatientNotes head to head.
| Feature | PatientNotes | kitt |
|---|---|---|
| AI clinical notes (SOAP) | Yes | Yes |
| Free trial, no credit card | Yes | Yes |
| No lock-in contract | Yes | Yes |
| Australian-hosted | Yes | Yes |
| Built for allied health | Physio-focused | Physio + EP + podiatry + nutrition + chiro + more |
| Treatment plan generation | No | Yes |
| Exercise prescription | No | Yes |
| Client-facing app (Companion) | No | Yes |
| Client adherence dashboard | No | Yes |
| Cross-session clinical memory | No | Yes |
| Transparent flat pricing | Check their site | $69 per clinician per month |
Frequently Asked Questions
Does kitt draft clinical notes like PatientNotes?
Yes. kitt listens to the session and drafts the SOAP note in under 60 seconds. You review and approve before anything is finalised, and your clinical judgement is always the last word. The note is one part of a wider workflow that also includes the treatment plan, exercise prescription, letters, and the two-way record with the client between visits.
Do I have to move my existing notes to switch?
No. Nothing has to migrate. Your existing records stay in PatientNotes or wherever they currently live. You run kitt on new sessions from day one, and the 1-month free trial means you can keep both tools running in parallel until you are confident.
Does kitt work with Cliniko and Nookal?
Yes. kitt offers optional two-way sync with both Cliniko and Nookal. Appointments pull through and completed notes push back to your practice management system automatically. kitt also works as a standalone tool if you prefer not to connect it.
What does kitt cost, and is there a trial?
kitt’s Professional tier is $69 per clinician per month, flat rate, no lock-in contract. There is also a free tier at $0. The 1-month free trial gives you full Professional access with no credit card required.
Key takeaways
- Note parity: kitt drafts the SOAP note in under 60 seconds; you review and approve.
- Nothing to migrate: existing records stay where they are; start kitt on new sessions from day one.
- Trial in parallel: 1-month free trial, no credit card, no lock-in.
- Scope gain: kitt carries the whole appointment, including the treatment plan, exercise prescription, letters, and the two-way record with your client between visits.
- Optional integrations: two-way sync with Cliniko and Nookal; works standalone; Australian-hosted and APP-compliant.
Try kitt free for one month. No credit card required. Run it alongside your current tool and decide with real sessions behind you.