Switching From Heidi to Kitt: What Allied Health Clinicians Need to Know
By The Kitt Team
If you’re looking for a Heidi alternative, Kitt is an AI clinical assistant that covers the full workflow: treatment plans, exercise prescriptions, GP and referral letters, NDIS and DVA reports, and a client-facing app (Companion) that closes the loop between sessions. Kitt also has a dictation feature that does exactly what Heidi’s does: it listens to your session, transcribes, and generates a structured SOAP note in under 60 seconds for you to review and approve. You lose nothing on the note. You gain everything around it. At roughly a third of the price. And if you’re also paying for Physitrack, Kitt replaces that too.
What Kitt covers
Kitt generates treatment plans from your consultation, evidence-based and personalised from what you capture in the session. It creates exercise prescriptions with sets, reps, instructions, and visuals, and delivers them to your client through the Companion app. It drafts GP and referral letters, imaging requests, specialist reports, discharge summaries, and NDIS and DVA reports.
Kitt Companion is included in every subscription. Your clients access their treatment plan and exercises, log progress, get reminders, and answer smart automated check-ins on pain level, exercise completion, and how they’re feeling. You get an adherence dashboard showing per-client compliance, pain reports, and progress between sessions. That data feeds back into your clinical picture before the next appointment.
And yes, Kitt drafts the clinical note too. SOAP format, under 60 seconds, you review and approve. The note is one feature in the stack, not the headline.
Heidi does not advertise treatment planning, exercise prescriptions, a client-facing app, or insurer reports. That gap is why many clinicians start looking for a Heidi alternative in the first place. The scope difference between the two tools is structural, not incremental.
One platform instead of a scribe
Heidi captures your session and produces a clinical note. It does that well, across 115+ languages, with solid template options and integrations with Cliniko, Nookal, Best Practice, MediRecords, and Zedmed. But the note is where Heidi stops. Heidi is a documentation tool.
Kitt is a clinical AI platform. It treats the note as one input to a wider system. From your session data, it generates a treatment plan, builds the exercise programme, drafts any letters or reports you need, and sends the care plan out through Companion. Between appointments, you can see whether your client completed their exercises, how their pain is tracking, and whether they need a check-in before they’re back in your clinic. The documentation happens, and so does everything around it.
If you want to see exactly where the feature sets diverge, the full Heidi vs Kitt comparison lays it out clearly.
One subscription instead of two
A lot of physios and EPs using Heidi are also paying for Physitrack, because they need a platform to build and deliver home exercise programmes. Physitrack runs at $30.99 AUD per month. Heidi’s Clinician tier is roughly 3x Kitt’s price, putting combined costs at around $225 AUD for Heidi plus $31 for Physitrack: approximately $256 per month, per clinician.
Kitt is $69 AUD per clinician per month. Exercise prescriptions are included natively. Your client gets the programme through Companion, you track their adherence from your dashboard, and there’s no second platform to log into. That’s not a marginal saving. It’s the difference between two subscriptions and one.
What switching from Heidi actually involves
You can try Kitt for 30 days, no credit card required. There’s no lock-in on either side, so nothing stops you from running it alongside your current setup for a week or two before you make any decisions.
Kitt integrates with Cliniko and Nookal. Notes, treatment plans, and letters sync back to your PMS after each session. Your existing Heidi notes stay in your PMS; there’s no data migration. You’re not starting from scratch, and your historical records don’t move anywhere.
Kitt covers physiotherapy, exercise physiology, podiatry, nutrition, dietetics, chiropractic, osteopathy, and sports therapy. If you want to see how it fits your specific discipline, the Kitt for physiotherapy page is a useful starting point for physios and EPs.
Pricing
Kitt costs $69 AUD per clinician per month. That covers the full clinical workflow: treatment plans, exercise prescriptions, Companion app, clinical notes, GP and referral letters, and insurer reports. There’s a 30-day free trial with no credit card required and no lock-in contract.
Heidi does not publish AUD pricing. At the Clinician tier, it’s roughly 3x Kitt’s price. At that price point, Heidi covers documentation only. If you’re weighing up this Heidi alternative and want to go deeper on session documentation, the progress notes guide covers that in detail.
Frequently Asked Questions
Does Kitt draft clinical notes like Heidi?
Yes. Kitt’s dictation feature listens to your session, transcribes it, and generates a SOAP note in under 60 seconds for you to review and approve. But the note is one feature. Kitt also generates treatment plans, exercise prescriptions, letters, and reports, and runs between-session client engagement through Companion. You get documentation parity, with a full clinical workflow built around it.
Can I replace Physitrack with Kitt?
Yes. Kitt includes exercise prescriptions natively: voice or video capture, sets, reps, instructions, and visuals, delivered to your client through Companion. If you’re currently paying for Physitrack separately, Kitt covers that without an extra subscription.
Can I try Kitt while still using Heidi?
Yes. The 30-day free trial requires no credit card and there’s no lock-in. You can run both tools alongside each other while you’re getting a feel for Kitt. Your Heidi notes stay in your PMS; nothing changes on that side.
Does Kitt work with Cliniko and Nookal?
Yes. Kitt integrates with both Cliniko and Nookal. Notes, treatment plans, and letters sync back to your PMS after each session.
How much cheaper is Kitt than Heidi plus Physitrack?
Heidi’s Clinician tier is roughly 3x Kitt’s price, which puts the combined Heidi and Physitrack cost at around $256 AUD per month per clinician. Kitt is $69 AUD per clinician per month, including exercise prescriptions. That’s a saving of around $187 per clinician per month.
Key Takeaways
- Kitt is an AI clinical assistant covering the full workflow: treatment plans, exercise prescriptions, GP and referral letters, NDIS and DVA reports, clinical notes, and client-facing care through the Companion app.
- Kitt’s dictation feature generates a SOAP note in under 60 seconds for clinician review. Documentation parity with Heidi, built into a broader clinical platform.
- Heidi does not advertise treatment plans, exercise prescriptions, a client-facing app, or insurer reports. The scope difference is structural, not incremental.
- Combined Heidi and Physitrack costs around $256 AUD per month per clinician. Kitt is $69 AUD per clinician per month, including exercise prescriptions natively.
- Kitt integrates with Cliniko and Nookal. No data migration required when switching from Heidi.
- 30-day free trial, no credit card required, no lock-in.