Overview
Both kitt and Heidi Health offer AI-powered clinical documentation for healthcare providers. This page compares them specifically for Australian allied health clinics — physiotherapy, exercise physiology, podiatry, and related disciplines. It uses only verified, publicly available information from each company; for the full verified writeup, see kitt vs Heidi: a comparison for Australian allied health professionals.
Where kitt excels
kitt is built for allied health workflows end-to-end: scribe, treatment plans, exercise prescriptions, letters, NDIS and DVA reports, and client engagement through kitt Companion. The closed-loop model means client progress — adherence, pain, check-ins — feeds back into your clinical view between visits, not just at the next appointment.
Pricing: A$69 all-in vs Heidi’s tiers
kitt’s Professional plan is A$69 per clinician per month, and that single price covers the scribe, treatment plans, exercise prescriptions, letters, Cliniko and Nookal sync, and kitt Companion. Nothing is gated to a higher tier.
Heidi publishes five tiers on its pricing page: Free (A$0), Evidence Plus (A$30), Clinician (A$85), Practice (A$130), and Enterprise (custom) — figures as published in July 2026 and worth confirming on Heidi’s site before you subscribe, since pricing pages change. Automatic practice management sync sits on the Practice tier at A$130 per user per month; the A$85 Clinician tier does not include it. For a full breakdown with the maths worked through for a multi-clinician practice, see our Heidi pricing comparison.
Cliniko and Nookal: same PMS, different sync model
Both platforms connect to Cliniko and Nookal. kitt’s sync is bidirectional for client and appointment data, with completed notes, treatment plans, and letters pushed back to the practice record one item at a time, on your review. Read the mechanics for each system in kitt on Cliniko and our Cliniko AI scribe guide. Heidi’s own site lists Cliniko, Nookal, Best Practice, MediRecords, and Zedmed as supported systems — broader PMS coverage, gated to its higher-priced tier for automatic sync.
Kitt Companion: the closed loop Heidi doesn’t advertise
Heidi’s core strength stops at the note: it records a consultation and hands back a structured draft. kitt Companion, included with every kitt subscription, is the other half — clients see their treatment plan and exercises, log pain and adherence, and receive automated check-ins. That activity comes back to the clinician’s dashboard before the next appointment, which is the difference between a scribe and a closed loop. Heidi does not advertise a comparable client-facing app on its allied health page.
Where Heidi fits
Heidi is a strong general-purpose medical scribe with a mature product and a free entry tier, plus 115+ language support for consultations. If you only need transcription and basic note formatting across a broad, multi-disciplinary clinic, it may suffice. Allied health-specific workflows — treatment plans, exercise prescriptions, Workcover and iCare report templates — are where kitt differentiates.
Bottom line
Choose kitt if you want documentation and treatment delivery — the note, the plan, the exercise prescription, and the client’s progress between visits — in one platform for a single published price. Choose Heidi if scribe-only, across a broad range of clinical disciplines, is enough for your workflow.
If you’re switching from Heidi, switching from Heidi to kitt covers what moves and what stays the same. If you’re still deciding, Heidi alternatives for allied health looks at the same decision from the other direction.
Also compare
Also evaluating another allied-health scribe? See kitt vs CliniScribe or kitt vs Physiflow for physio-focused workflow tools. More comparisons on the kitt comparisons hub.